Char Broil
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Char Broil Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Char Broil has 2.5 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Char Broil to a friend or colleague.
- Rating Distribution
Pros: Dont know yet, Affordable but only can use for less than 1 year, Cooks great when it works.
Cons: Poor cooking performance, Bonkers website, Practice what they preach.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Char Broil has 2.5 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Char Broil to a friend or colleague.
- Rating Distribution
Pros: Dont know yet, Affordable but only can use for less than 1 year, Cooks great when it works.
Cons: Poor cooking performance, Bonkers website, Practice what they preach.Recent recommendations regarding this business are as follows: "Good service", "Excellent customer service", "Great customer service", "Don’t buy a product from a company that doesn’t have a customer service phone number.", "Great".
Most users want Char Broil to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Char Broil Reviews
"Need parts"
Ordered my parts and got them in expensive, and had them to my surprise. Agent was very good at what he was doing. Will call again if you need more parts. Hope...
"Poor quality gas regulators."
I have owned Char-Broil grills for at least the last 15 years, my last three models all being infrared. I love the way these grills cook and had no problems...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need parts
User's recommendation: Good service
Emitter grate
User's recommendation: Excellent customer service
Delray Beach, Florida
Technical issues
User's recommendation: Great customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Evans, Georgia
Great customer service
User's recommendation: Great
Easthampton, Massachusetts
Poor quality gas regulators.
User's recommendation: Stay away.
Lebanon, Ohio
Torn grill cover
Smyrna, Georgia
Discriminatory remark by company representative
- All
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wandsworth, Wandsworth
Charcoal BBQ
Toledo, Ohio
Need replacement grills for model#46327****
User's recommendation: Don’t buy a product from a company that doesn’t have a customer service phone number.
Delray Beach, Florida
Return
User's recommendation: Would not recommend
Richmond, Texas
Faulty product
User's recommendation: Test it before you buy it from Lowes
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Long Branch, New Jersey
Warranty broken parts
Port Saint Lucie, Florida
Problem solved. Excellent customer service
Tampa, Florida
When I tried to order using my IPhone the representative failed to inform me this was an automated process and using an I-Phone you can’t relay your CC numbers through the phone system as this is the
User's recommendation: Ask how what procedure to use your credit card.
Replacement parts
Preferred solution: I have the grill and I’m taking it it works minus the ignition switch what I’m looking for is either someone tell me go and buy a new one at Home Depot and they will reimburse me for it or just get me an ignition
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Faulty ELECTRIC SMOKER XL. Seals and door faulty
- Affordable but only can use for less than 1 year
- Poor cooking performance
- Falls apart
- Practice what they preach
Preferred solution: Let the company propose a solution
About
, , , ,
Char Broil sells kitchen appliances for grilling, frying and smoking. Its products help people who appreciate fresh, juicy meat dishes make such food themselves according with their own tastes and preferences. Char Broil’s online shop offers wide assortment of grills: electric grills, portable grills, gas grills, charcoal grills and tru-infrared grills. Here you also can buy different fryers and smokers, as well as grill accessories, such as grill rotisseries and grill cleaners. Besides that, the company provides all possible parts for its appliances that cover all your repair needs, no matter if you are going to change a cover or to replace a grate on your grill. Also you can add to your order special sauces and rubs that are created especially for grilled meat.
Char Broil is ranked 269 out of 2909 in Appliances and Electronics category
Brands Related to Char Broil
Zebco
“I called 3 times to place a order. Pressed # 2 for reel parts and service. Automated service said to...“
TIKI Brand
“I purchased 2 glass table top torches in the beginning of May 2023 from our local Home Depot and have...“
SABER Grills
“Im not a pissed customer, I just want to ask a question. What should I clean the drawers with? I had...“
Oklahoma Joes
“'DI ordered the charbroil judge the middle of November. When it finally arrived, the box was damaged and...“
Companies Similar to Char Broil
Masterbuilt
“I am writing to express my deep dissatisfaction and disappointment regarding the Masterbuilt grill...“
Weber
“I called into order some parts for my Weber spirit two. Quite prepared to pay for new grill grates and...“
Pit Boss
“Have a smoker, its not heating up correctly, when I first got it, it would go to 350 know problem, now...“
Dyna Glo
“When a company sell a product, they have to stand fully behind customers. This company had no tech...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.