We purchased from Lowes in Nov of 2012. Purchased the cover that was recommended.
We purchased the Charbroil Commercial True Flame. After 3 months of ownership all of the stainless is rusting. It is in a covered patio with a cover as instructed. Sent pictures on 2/18 to Charbroil, no response.
Called again. No response. Keep in mind the grill is ****3 MONTHS OLD*** they never called but posted a message... Surface rust is not covered but will give you 25% off the replacement parts.
Really? The entire grill is garbage. ****DO NOT BUY*** they will not honor the warranty and states it is surface rust. Now who would believe that in 3 months, under a roof, under a cover that is accepted.
A TOTAL WASTE OF HARD EARNED MONEY. RUN!!
Monetary Loss: $460.