Stuart, Florida
0 comments
Not resolved

We purchased from Lowes in Nov of 2012.Purchased the cover that was recommended.

We purchased the Charbroil Commercial True Flame. After 3 months of ownership all of the stainless is rusting. It is in a covered patio with a cover as instructed. Sent pictures on 2/18 to Charbroil, no response.

Called again. No response. Keep in mind the grill is ****3 MONTHS OLD*** they never called but posted a message... Surface rust is not covered but will give you 25% off the replacement parts.

Really? The entire grill is garbage. ****DO NOT BUY*** they will not honor the warranty and states it is surface rust. Now who would believe that in 3 months, under a roof, under a cover that is accepted.

A TOTAL WASTE OF HARD EARNED MONEY.RUN!!

Monetary Loss: $460.

Had an Experience with Char Broil?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Swagtron - Used product shipped when I ordered new - no customer service Swagtron "I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the swagtron.com website). I attached the ad here. It says specifically it is a "New" hoverboard for..." Read more Nuwave Oven - Cracked NuWave Nuwave Oven "I called to see if I can get a replacement because my NuWave has cracked in two places and they said it was out of warranty however they would sell..." Read more Swagway - Buyer Beware! Swagway "I bought a brand new (or so I thought) X2 on 12/8/16 straight off of the company website. It was a promo deal that included the board and bag. When..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more American Airlines - Left stranded with nothing but promises American Airlines "Frontier, Delta and American Airlines were all fined for under reporting complaints and baggage issues. AA promised me a hotel room for leaving me stranded half way to my destination...." Read more Jillybugs - They are truly the best with the very BEST products.  Jillybugs "They have worked with the same factories for over 10 years and have amazing quality at prices your just not going to get ANYWHERE ELSE. With that will come wait..." Read more Lacy Lox And Lkm Hair And Beauty - LACYLOX.COM IS A FAKE RIP OFF BOOTLEG WEB SITE Lacy Lox And Lkm Hair And Beauty "LacyLox Lacy Lox is a scam imitation website tricking people into thinking they are buying genuine Ruth's Beauty products. They even have reviews of Ruth's Beauty products on their site,..." Read more Lasership - DRIVERS ARE IDIOTS Lasership " Horrible lazy lying workers. They claim they attempted to deliver my package two days in a row i was suppose to go out of town canceled it because package..." Read more